What is the difference between backup and disaster recovery?
Backup is a copy of your data. Disaster recovery is the full plan for using those copies to get your business working again. It includes recovery times, order of restore, who does the work and how you keep operating while systems come back.
How much do disaster recovery solutions cost in Dallas?
It depends on how many systems you cover and how fast they must return. Many small offices typically pay a few hundred dollars a month, while businesses with failover servers pay more. A free assessment gives you a written number.
How long does it take to recover after ransomware?
It varies with the size of your data and the quality of your copies. With clean, protected backups, key systems can often return within hours to a couple of days. Without them, recovery can take weeks or fail entirely.
What are RTO and RPO?
RTO is how long you can be down before it hurts. RPO is how much recent data you can afford to lose. A firm that can lose one hour of work needs more frequent copies than one that can lose a full day.
Do I need cloud failover?
Only for systems you cannot do without for long, such as accounting or scheduling. Many businesses cover those with failover and use simple backup for everything else. We help you sort which is which.
How often should recovery be tested?
Key systems should be tested at least quarterly, and anything critical should be tested after major changes. A test shows real restore times and catches problems like expired credentials, missing files or full storage.
Can you protect Microsoft 365 as well?
Yes. Mail, OneDrive and SharePoint can be backed up separately from Microsoft. That covers accidental deletion, account takeover and users leaving the company, and lets you restore a single item or a whole mailbox.
Where are my offsite copies stored?
Offsite copies are kept in secure data centers outside the Dallas area, so a regional storm or outage does not reach them. We confirm the location and retention settings with you in writing before anything is signed.
What if my office is unusable after a storm or fire?
Your plan covers working from home or another location. With cloud failover, key systems run from the cloud while staff connect remotely. Phones can be forwarded, and the plan lists who contacts customers and vendors.
Do you replace my current backup tool?
Not always. If your tool works and is tested, we may keep it and add what is missing, such as offsite copies, restore tests or a written plan. The assessment shows what to keep and what to change.